Documentation
Everything you need to install the widget, connect your tools, and keep feedback flowing.
Widget
- Widget installation
One script tag, an API key, and no build step.
- Widget configuration
Accent color, theme, launcher position, auto-open rules, attachments, identity.
Integrations
- Slack
Add the app, set the signing secret, subscribe a channel.
- Intercom
Add the client secret, then a webhook on conversation.user.created.
- Zendesk
Create a webhook and a trigger so new tickets arrive as feedback.
- Discord
Capture a Discord channel as a feedback source.
- Microsoft Teams
Capture a Teams channel as a feedback source.
- Front
Turn inbound Front conversations into feedback.
- Help Scout
Turn Help Scout conversations into feedback.
- Crisp
Capture Crisp chat messages as feedback.
- Call transcripts
Turn call transcripts into feedback.
- Jira
Site URL, email, API token, and project key.
- Linear
A personal API key and a team ID.
MCP
- MCP server
Point Claude or Cursor at your feedback and ask it questions.
Security & troubleshooting
- Troubleshooting
When the widget will not appear, or feedback is not arriving.
- API key security
Key hashing, the one-time reveal, and how credentials are encrypted.