Intercom

Capture new Intercom conversations as feedback.

What you will need

• Client secret

Steps

In FeedbackFlow, open your project, go to Integrations, and select Intercom. Then:

1. 1

   Open the Intercom Developer Hub, select your app (or create one), go to Basic Information, and copy the Client Secret into FeedbackFlow.

2. 2

   Under Webhooks, add this Request URL:

   https://www.usefeedbackflow.com/api/ingest/intercom/YOUR_PROJECT_ID

3. 3

   Subscribe to the conversation.user.created topic and save.

Replace YOUR_PROJECT_ID with the ID of your project, shown on the integration setup screen.

Open the Intercom docs